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South Shore Health System

MyChart Terms and Conditions


Open this link to review the complete procedures and terms and conditions for your use of MyChart.

South Shore Health System (SSHS) offers a patient portal as a service to patients who wish to view their health information and communicate with their healthcare providers online. This patient portal is called MyChart. It is available to all South Shore Health System patients.

MyChart Disclaimer:
IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL YOUR PROVIDER OR 911 IMMEDIATELY. DO NOT RELY ON ELECTRONIC COMMUNICATIONS OR MESSAGING THROUGH MYCHART FOR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT INTENDED TO BE USED IN MEDICAL EMERGENCIES.
You should always seek the advice of your Provider for any questions you may have about a medical condition, and you should never disregard medical advice or delay seeking medical advice because of something you read on MyChart.
Also, MyChart is not intended for communications about sensitive information (e.g. HIV, mental health etc.). Call your Provider directly if you would like to discuss a sensitive medical issue.


Patient Acknowledgement and Agreement
By checking "I agree", I acknowledge that I have reviewed the complete MyChart Terms and Conditions and that I understand and agree to abide by all of the provisions of these Terms and Conditions, as they may be modified from time to time. I also understand the risks associated with using MyChart, including the possible compromise of protected health information. An example of such risks incudes an encrypted e-mail being delivered to the wrong email address, because I did not update MyChart with my new email address or I provided the wrong email address for a Proxy. I understand that my individual MyChart account access may be terminated and disabled if I fail to follow the MyChart Terms and Conditions. I have had the opportunity to ask questions and have received answers to my satisfaction.